Privacy Policy

1. Introduction

TradiePilot ("we", "us", or "our") is a product of Automation Layer (ABN 55 388 054 921). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your data in accordance with the Australian Privacy Act 1988 (Cth).

2. Information We Collect

We collect information that you provide directly to us when you create an account, use our services, or communicate with us. This includes:

• Personal Information: Name, email address, phone number, and business details.
• Financial Information: Billing details and data synchronized from accounting platforms like Xero.
• Usage Data: Information about how you use our application, including log data, device information, and IP addresses.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process transactions and send related information, including invoices and confirmations.
• Send technical notices, updates, security alerts, and support messages.
• Monitor and analyze trends, usage, and activities in connection with our services.

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use MongoDB for data storage. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Third-Party Services

We engage third-party service providers to perform functions and provide services to us. These providers may have access to your information only to perform these tasks on our behalf:

• Stripe: For payment processing.
• Xero: For accounting data synchronization (only if you choose to connect your account).
• Resend: For transactional email delivery.
• MongoDB: For database management and storage.

6. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Your Rights Under Australian Law

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you.
• Request the correction of inaccurate personal information.
• Make a complaint if you believe we have breached the Australian Privacy Principles.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: william@automation-layer.com
Company: Automation Layer (ABN 55 388 054 921)